About
Features of Digital Hearts
Greetings!
We are 
First of all, thank you for visiting our website!
We hope you'll take a moment to learn a bit more about us.
- What does Digital Hearts do?
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- SAVE the DIGITAL WORLD.
- Here at Digital Hearts, we are committed to ensuring the quality of applications and systems, with a focus on games, so that people everywhere can enjoy safe and secure digital content. The work we do supports the fun and enjoyment that people around the world experience every day.
- What is work life like?
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- Work in a way that suits you.
- At Digital Hearts, academic background, industry experience, and age are not barriers, and there are flexible shifts starting at just two days a week. One of our core values is to trust in a diverse team and enjoy work with a smile. You can even start in a smaller role and, if it suits you, aim to move up to a full-time position.
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- Add a little extra fun to life with our special discount program.
- All staff at Digital Hearts, whether part-time or full-time, have access to a range of special discounts.
- Here are just some places where you can benefit: MONTEROZA Group's izakayas / KAIKATSU FRONTIER's karaoke and internet cafes / Art supply discounts from Bijutsu Shuppan-Sha / Discounted tickets for Fuji-Q Highland / Reduced hotel rates at Toyoko Inn & Super Hotels / Discounts on moving services like HOMEBASE and Sakaeru / Taskaji Housekeeping Services / Hitomi Yane Ten Roof Repair / DMM Online Clinic / Online Shopping and more!
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Support for Those Who Are
New to the Industry. - 95% of our employees at Digital Hearts started with no experience in the industry, so we've developed a robust support system for newcomers. You'll start with training and quickly move on to actual work. You can always turn to senior staff for guidance and revisit anything you are unsure of through our unique e-learning system. This platform offers a wide range of learning materials, from job-specific knowledge to general professional etiquette, and even answers a lot of those awkward-to-ask questions. We're committed to supporting you as you start your journey with us.
A Closer
Look at The Work We Do!
Digital Hearts is one of the largest companies in the industry and plays a key role in elevating the quality of a wide range of digital content.
This includes major titles from popular series that everyone knows and loves.
Examples of Our Work
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ELDEN RING SHADOW OF THE ERDTREE
FromSoftware, Inc.
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Shin Megami Tensei V:
Vengeance ATLUS. CO., LTD. -
Dragon’s Dogma 2
CAPCOM CO., LTD.
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Persona 3 Reload
ATLUS. CO., LTD.
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GRANBLUE FANTASY: Relink
Cygames, Inc.
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Shiren the Wanderer: The Mystery Dungeon of Serpentcoil Island
Spike Chunsoft, Co. Ltd.
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ARMORED CORE VI FIRES OF RUBICON
FromSoftware, Inc.
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Pokémon Sleep
The Pokémon Company
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FINAL FANTASY XVI
SQUARE ENIX CO., LTD.
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ONE PIECE CARD GAME
BANDAI CO., LTD.
Digital Hearts by the Numbers
Careers
Jobs currently accepting applications
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- Game Enthusiasts
- Not a Gamer, but Sounds Fun!
- No Experience Required
- Shifts From 2 Days a Week
- Acquire PC Skills
- Aim for Full-Time Employment
- Side Jobs Allowed
- No Dress and Hairstyle Restrictions
- Make Friends Who Share Your Hobbies!
- Global Talent
As a Game Tester, you'll test digital content before it's released to make sure there are no bugs, such as the screen suddenly going black or being unable to progress the story.
We've worked on numerous projects both domestically and internationally, giving you the chance to contribute to famous titles you're already familiar with!
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Your Role:
With 95% of our staff starting without prior industry experience, we offer comprehensive training and educational systems, making it easy for beginners to adapt.
Languages Available:
Japanese
A Typical Day's Schedule:
- 10:00 Start the day with a team briefing.
- 10:15 Review character skill descriptions.
- 13:00 Lunch break
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14:00
Submit your checklist,
move on to reviewing cutscenes. - 18:45 Cleanup and closing meeting
- 19:00 End of the workday
After work, you can head home and enjoy online gaming with your colleagues! This is one of the fun aspects of working at Digital Hearts.
Meet
Our Team Members
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- R.K
- 9 Months at Digital Hearts | 5 Days a Week | From Chiba Prefecture
To be honest, I didn't know much about testing before I joined the team. Learning about the inner workings of my favorite games and growing to love them even more is something I owe to Digital Hearts.- Previous Careers:
- Izakaya (Japanese Pub)
- What Do You Like About Digital Hearts?
- I struggled to connect with people at my previous job...
There's a sense of belonging at Digital Hearts as many people share similar interests.
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- S.S
- 3 Years 6 Months at Digital Hearts | 3 Days a Week | From Kanagawa Prefecture
This means that I often have to adjust my schedule for sudden lessons or live performances. Where I work, we can submit our shifts weekly, which allows for a lot of flexibility, which has been a huge help. Many of my colleagues are also pursuing their dreams, which is really inspiring!- Previous Careers:
- Restaurant, Data Entry, etc.
- What Do You Like About Digital Hearts?
- There are so many different people working here, I get to take in diverse ideas and perspectives from them.
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- S.T
- 6 Years at Digital Hearts | 4,5 Days a Week | From Ibaraki Prefecture
As a member of a visual-kei band,
hairstyle is crucial! Haha. My band is my main profession. I worked at Digital Hearts for about a year, left and came back, and it's been almost five years since. It's very important to me that I get to stick to my own style! I'm grateful that at Digital Hearts, I can work in any clothes and with any hairstyle I choose. The fact that no one judges you based on how you look is great.- Previous Careers:
- Apparel Industry
- What Do You Like About Digital Hearts?
- Some of my senior colleagues at work are also in bands. We've even coincidentally played the same live event before!
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- A.KLab. Administrator
- 8 Years at Digital Hearts | 5 Days a Week | From Osaka Prefecture
and I'm now a Lab. Administrator.
One of the reasons I love Digital Hearts is that you get to see all kinds of people, each working in their own unique way! I think the mix of personal and professional is what makes working at Digital Hearts so special.
Everyone is driven by their passions, so there's a great atmosphere regardless of age or background. I'm always learning new things.
My personal goal is to land an executive position! I'll continue to set my sights high and strive forward.- Previous Careers:
- Bartender, Restaurant Management
- What Do You Like About Digital Hearts?
- The diversity of the staff! There's also a nice close-knit feeling with our supervisors and other departments.
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- H.S
- 1 Year at Digital Hearts | 5 Days a Week | From Saitama Prefecture
to the games I love.
I applied with the goal of becoming a full-time employee right from the start. I previously worked in the gaming industry for about three years, but I wanted to try something different, so I switched to another industry for a while. However, I realized that I really wanted to work in a field related to the games I love, which led me to Digital Hearts. In my personal life, I'm driven by the thrill of setting new records as the leader of a gamingm team!- Previous Careers:
- Game Sales, CAD Operator
- What Do You Like About Digital Hearts?
- If you love games, you can really put that knowledge to good use.
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- M.I
- 10 Years at Digital Hearts | 5 Days a Week | From Aomori Prefecture
I typically work five days a week, which allows me to prioritize my personal life without overloading myself at work. After work, I often play online games with my colleagues.- Previous Careers:
- Electrical work, food service, etc.
- What Do You Like About Digital Hearts?
- I've expanded my circle of friends with people I met in at work. I even maintain good relationships with those who have left the company.
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- Utilize Language Skills
- Global Environment
- Side Jobs Allowed
- No Experience Required
- Career Consultation Available
- Game Enthusiasts
- Full-Time Conversion Possible
- Comprehensive Training Provided
- No Dress and Hairstyle Restrictions
An exciting role to showcase your language skills.
Localize game text to bring its stories and characters to life,
breaking down language barriers so that the excitement can be shared around the world.
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Your Role:
You'll be among many colleagues who speak your language, creating a supportive environment for any questions or assistance with complex Japanese.
Languages Available:
English, Traditional Chinese, Simplified Chinese, Korean, Thai, French, Italian, German, Spanish, Portuguese, Indonesian, and more!
A Typical Day's Schedule:
- 10:00 Start the day with a team briefing.
- 11:00 Review texts from translators
- 13:00 Lunch break
- 14:00 Check idiomatic phrases while watching game cutscenes
- 18:45 Cleanup and closing meeting
- 19:00 End of the workday
Our staff come from all over the world, and our offices are the perfect place for people from different countries to come together for both work and play.
Meet
Our Team Members
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- K.S
- 2 Years at Digital Hearts | 5 Days a Week | From Thailand
Now I am in charge of a six-person Thai translation team. Our team and our clients always enjoy a friendly atmosphere. We often go for karaoke sessions and sing anime songs together!- Previous Careers:
- Tourism, Thai Restaurant
- What Do You Like About Digital Hearts?
- You'll develop Excel and coding skills along with your language skills.
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- M.F
- 6 Months at Digital Hearts | 5 Days a Week | From Portugal
- Previous Careers:
- Restaurant, Tourism Company, Teaching assistant at a university, etc.
- What Do You Like About Digital Hearts?
- It's multicultural and friendly! The diversity of people makes it a fun place to be.
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- K.K
- 1 Year 10 Months at Digital Hearts | 5 Days a Week | From U.S.A
- Previous Careers:
- English Teacher
- What Do You Like About Digital Hearts?
- If you want to improve your Japanese, Digital Hearts is a great opportunity.
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- A.K
- 2 Months at Digital Hearts | 4 Days a Week | From Korea
My goal is to gain experience in different countries around the world. I'm looking forward to experiencing different aspects of Japan!- Previous Careers:
- Service Industry, E-commerce Site Management
- What Do You Like About Digital Hearts?
- The opportunity for intercultural exchange with your colleagues.
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- No Experience Required
- Comprehensive Manuals/Training Support
- Leverage Experience as an Operator
- Comprehensive Training Provided
- Aim for Full-Time Employment
- Office Work
- No Dress and Hairstyle Restrictions
- Global Talent
- Stable 4-5 Day Shifts
This role involves responding to inquiries from users of games and apps via email and phone. It's perfect for those who are looking for clerical work, or those wanting to work close to their interests!
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Your Role:
Don't worry if you lack gaming knowledge or technical skills; our comprehensive support, including manuals and training, will teach you everything you need to know.
Languages Available:
Global projects in Japanese, English, Chinese, Korean, etc.
*Please check the job listings at each Lab. for more details.
A Typical Day's Schedule:
- 9:30 Start the day with a team briefing.
- 9:45 Morning meeting
- 10:00 Begin support tasks according to your leader's instructions
- 13:30 Lunch break
- 14:30 Respond to inquiries
- 18:00 Confirm the current number of inquiries
- 18:30 End of the workday
The ratio of Japanese to international staff is roughly equal, and we handle projects from all over the world.
Meet
Our Team Members
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- N.YFull-Time
- 1 Year at Digital Hearts | 5 Days a Week | From Miyagi Prefecture
In Customer Support, we solve people's problems. Even though I don't know much about games, my favorite part of the job is feeling that I've helped make a difference.- Previous Careers:
- Call center for insurance, etc.
- What Do You Like About Digital Hearts?
- There are many kind-hearted people. Even if you're not a gaming expert, like me, you'll find it easy to fit in.
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- A.H
- 8 Months at Digital Hearts | 5 Days a Week | From U.S.A
Currently, I'm balancing this job with a media editing and translation job. The flexible shifts at Digital Hearts make it easy to manage both.- Previous Careers:
- Assistant Language Teacher (ALT)
- What Do You Like About Digital Hearts?
- There are many people around my age, creating a great workplace atmosphere.
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- T.WLab. Administrator
- 5 Years at Digital Hearts | 5 Days a Week | From Saitama Prefecture
Today, I manage the customer support team. We try to keep things fun and friendly while maintaining professional integrity.- Previous Careers:
- Game Tester
- What Do You Like About Digital Hearts?
- Good ideas are welcome, regardless of seniority or experience. It's a very open and communicative workplace.
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- A.T
- 6 Months at Digital Hearts | 4 Days a Week | From Ishikawa Prefecture
As an avid gamer, I can easily relate to players' concerns, and as a fellow gaming enthusiast, I am committed to ensuring that every gamer enjoys a smooth experience by addressing every query with care and attention.- Previous Careers:
- Liquor Store Staff/Manager
- What Do You Like About Digital Hearts?
- The abundance of kind-hearted people. It feels like a bright and positive place to work.
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- H.KFull-Time
- 5 Years at Digital Hearts | 5 Days a Week | From Korea
Currently, I'm leading a Korean project team, striving to be a leader who respects each member's unique work style.- Previous Careers:
- Sports Equipment Sales Floor Staff
- What Do You Like About Digital Hearts?
- Most of the people here know a lot about Japanese subculture, which makes it fun to discuss common interests.
Career up!
Career advancement by job type
Level up every aspect of your career,
from pay raises to promotions!
Boost your skills and reach new heights as you
progress through your career path, step by step.
FAQ
FAQ/Applications
- Q: Can you explain the process from application to interview?
- Once you apply through our application website, a representative will contact you via email to follow up.
The method for scheduling an interview varies by application location, so please refer to the instructions in the email for further details.
Application Sites:
・Game Tester
・Localization
・Customer Support (Support for Japanese)
・Customer Support (Support for Other Languages) - Q: Where will I be working after joining the company?
- Once you join, you will work at the Lab. you applied through.
Depending on the status of the project you're assigned to, there may be instances where you'll work in another nearby Lab., or be dispatched to work at the offices of specific clients. Sometimes you may be able to work from home (remotely).
We will provide more details during the interview process.
If you have any questions or concerns, please feel free to contact our recruitment team. - Q: Can foreigners residing in Japan apply?
- Yes! We have many foreign employees actively working at Digital Hearts.
Depending on the job opening and position, the level of Japanese and other skills required may vary. We will also need to confirm your current residency status. Please contact the recruitment team directly when applying if you have any questions. - Q: Can I apply if I'm not good at games?
- Generally speaking, whether or not you are good at gaming will not affect your work, except for very specific positions.
Digital Hearts deals with a wide range of game genres, so you may find yourself working on a completely different genre after the release of one game.
It's impossible to find people who are good at all types of games, so please feel free to apply regardless of your skill level. - Q: Can I work for just a short period of time?
- At Digital Hearts, jobs involve acquiring specialized skills and experience over time, making it difficult to work for very short periods of less than a month. However, there are sometimes opportunities to work for two or three months.
This varies depending on the position, so please check directly with the Lab. before applying or contact the recruitment team directly after applying. - Q: Can you explain the full-time employee conversion process?
- At Digital Hearts, there are two opportunities per year to become a full-time employee.
Career progression varies depending on the role, but typically part-time staff work their way up to full-time over an average of 3-4 years.
Please ask the recruitment team during your interview for more details. - Q: How can I increase my hourly wage?
- At Digital Hearts, we work in teams on every project.
You'll start by gaining experience as a team member, and then you may be given a leadership position.
Progression in this way leads to an increase in your hourly rate. There are also staff members who continue to advance their positions, aiming to become full-time employees! - Q: Can I work here even if I have no other part-time job experience?
- Unless the job listing specifies differently, prior work experience in or out of the gaming industry is not required. In fact, 95% of the part-time staff at Digital Hearts are new to the industry (regardless of whether or not they have previous work experience). Many of our staff start out as beginners, so you can join without worry.
- Q: What exactly do you mean by "No Dress and Hairstyle Restrictions"?
- You are free to express yourself through your appearance, as long as it's appropriate for an office environment where you work alongside others.
Acceptable Examples:
- Any hair color, piercings.
Unacceptable Examples:
- Extremely revealing clothing
- Cosplay or outfits that are clearly inappropriate for a work environment.
Additional Notes:
Please refrain from the use of strong perfumes that may have an impact on others. - Q: Is there a lot of overtime?
- For part-time positions, you will typically work according to your shift, so there's generally no overtime.
During exceptionally busy periods, we may contact you to see if you are available for overtime, but you are always free to prioritize your own schedule.
The average overtime for full-time and contract employees is approximately 15 hours per month.
*Varies by department and employment type. - Q: Can I tranfer between Lab. locations?
- You there! You just thought, "They spelled 'transfer' wrong," didn't you? You might have a knack for debugging!
While we can't guarantee every transfer request, it is possible in some situations. If you move or there are other changes in your life situation, please contact your current Lab.
Access
Labs/Interview Locations Throughout Japan
Hokkaido & Tohoku Area
Sapporo Lab
- Address
- Sapporo L-Plaza 13F, 3-28 Kita 8 Jonishi, Kita-ku, Sapporo-shi, Hokkaido
060-0808 Japan
- Tel
- +81-11-728-2600
Sendai Lab
- Address
- AI Premium 8F, 1-3-45 Shintera, Wakabayashi-ku, Sendai-shi, Miyagi
984-0051 Japan
- Tel
- +81-22-791-3005
Kanto & Tokai Area
Headquarters
- Address
- Tokyo Opera City Bldg 41F, 3-20-2 Nishi-Shinjuku, Shinjuku-ku, Tokyo
163-1441 Japan
- Tel
- +81-3-3379-2053
Asakusa Lab
- Address
- Nihon Seimei Asakusa Bldg 8F/9F, 1-12-14 Komagata, Taito-ku, Tokyo
111-0043 Japan
- Tel
- +81-3-5826-5045
Tokyo Lab
- Address
- Nishi-Shinjuku Matsuya Bldg 6F/9F, 4-31-6 Yoyogi, Shibuya City, Tokyo
151-0053 Japan
- Tel
- +81-3-6823-2651
Sasazuka Lab
- Address
- Daiwa Sasazuka Bldg 3F, 1-64-8 Sasazuka, Shibuya-ku, Tokyo
151-0073 Japan
- Tel
- +81-3-3379-2058
Nagoya Lab
- Address
- HEIWA Fudosan SAKURADORI Bldg 4F, 1-3-7 Nishiki, Naka-ku, Nagoya City, Aichi
460-0003 Japan
- Tel
- +81-52-459-1207
Kansai Area
Kyoto Lab
- Address
- Keihan Bus Jujo Bldg 5F, 5-ban Higashi-Kujo Minami-Ishida-cho, Minami-ku, Kyoto-shi, Kyoto
601-8033 Japan
- Tel
- +81-75-694-1370
Osaka Lab
- Address
- Yodoyabashi Square 3F, 2-6-18 Kitahama, Chuo-ku, Osaka-shi, Osaka
541-0041 Japan
- Tel
- +81-6-6222-8850
Shikoku & Kyushu Area
Matsuyama Lab
- Address
- NTT Com Ware Matsuyama Bldg, 3-6 Wakakusa-cho, Matsuyama-shi, Ehime
790-0808 Japan
- Tel
- +81-89-915-6520
Fukuoka Lab
- Address
- Yakuin Business Garden 3F, 1-1-1 Yakuin, Chuo-ku, Fukuoka-shi, Fukuoka
810-0022 Japan
- Tel
- +81-92-762-2522
Hakata Lab
- Address
- Hakata Ekimae City Bldg 4F, 1-9-3 Hakata Ekimae, Hakata-ku, Fukuoka-shi, Fukuoka
812-0011 Japan
- Tel
- +81-92-435-0100
Kumamoto Lab
- Address
- JR Kumamoto Kasuga Kita Building 3F, 3-24-1 Kasuga, Nishi-ku, Kumamoto-shi, Kumamoto
860-0047 Japan
- Tel
- +81-96-342-4101
